When does Microsoft call you?

Hello Everyone,

Well, it eventually had to happen. It was only a matter of time before they got to me.

Yes, you guess right.

A phone call on our private line say that “This is Microsoft here, you seem to have an issue with you PC. Your PC seems to have a Jar file that is causing an issue”

Well, the thought did cross my mind to string along this India sounding Lady. However, I had better things to do with my time. Like writing this Blog!

It seems that the oversea call centres have branched out into technical support. As you would expect, she asked me to turn on my PC. So, that she could fix the problem from me. To which I replied “SCAM”.

None too impressed she swore down the phone. Then, disconnected me.

It does question if our phone provider should be doing more than shrug their shoulders in this case. As with Big Data now in full swing. It should be reasonably easy to pick up this number of calls going into this system from a specific area.

However, to answer the question. Rather than say “SCAM” and get an earful. I would suggest saying we don’t have a PC. Well, that isn’t too far off from being the truth.

Until next time.

 

About tagware

I've worked in IT for over 30 years. As the owner of one of the earlier AutoDesk Dealerships, when Richard Handyside was the main UK guy in The Cut! We supplied complete CAD, Networks and visualisation systems to Corporate clients such as RIBAS, Channel 4, NHS, BBC, Merrill Lynch, COMET Plc, Morgan Stanley too mention a few. We also developed the graphical ADB system for the Department of Health and a graphically lead Asset system for Merrill Lynch. Subsequently became a contract IT Consultant in both Developement and Production area's for both Large and small businesses. Which is what I'm still doing.
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